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Telecommunication Supervisor
Training
Training Goals and Objectives
The goal of this course is to assist participants to:
• Understand and demonstrate leadership role in Telecommunications
• Identify model F.T.O. programs
• Identify the various evaluation and training techniques
• Discussion of importance of consistent, uniform documentation of
individuals training
• Discussion of Civil Liabilities
• Communication Skills
Training Audience, Format, and Content
This course is intended for supervisory and trainer levels of
telecommunication personnel.
This course is most successful when taught and received with audiences of 30
attendees or fewer.
This can be customized to your agencies policies and is a 3-day course. The
course is designed to be conducted from 0800 to 1700 hours daily.
Complete General Course
Topics Include:
History
Job Task Analysis/Task Checklist
Model Program (What do you want it to do?)
Orientation
Training
Evaluation
Remedial Training and Evaluation
Field Training Officer Curriculum
Successful Completion/Termination
Documentation
Personnel (Coordinator, Instructor, Evaluator)
Role of Field Training Officer
Civil Liability
Communication Skills
Teaching Techniques
Evaluation Errors
Termination Recommendation
Daily content and course schedule: Module: (daily content will be modified,
per development of course around agency policies)
Day One:
History
Job Task Analysis/Task Checklist
Model Program (What do you want it to do?)
Orientation
Training
Evaluation
Day Two:
Remedial Training and Evaluation
Field Training Officer Curriculum
Successful Completion/Termination
Documentation
Personnel (Coordinator, Instructor, Evaluator)
Role of Field Training Officer
Civil Liability
Day Three:
Teaching Techniques
Evaluation Errors
Termination Recommendation
Oral Presentations
Student Pre–requisites: Sworn Law Enforcement, military personnel
Maximum Enrollment: 30
Student Evaluation: The evaluation process will consist of classroom
participation and power point presentation
Limitations/Special Needs:
Audio/visual to include power point projector with speakers
Student Materials
Student materials will involve copies of the handouts.
A wide range of digital video and power point presentations will be used in
the training session, and the instructor will come prepared with everything
she will need to make this an informative, fast-paced learning experience.
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